Last updated: 23 September 2026
Pinnacle Technical Academy (“we”, “us”) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what information we collect through this website, why we collect it and how we protect it.
1. Information we collect
- Application information: your name, ID or passport number, date of birth, gender, nationality, home language, disability information (if you choose to share it), contact details, address, education history, emergency contact details and the programme you are applying for.
- Supporting documents: copies of your ID or passport, academic results, proof of residence, photos and medical certificates that you upload.
- Enquiries: your name, phone number, email address and message when you contact us.
- Technical information: basic information such as your IP address, used to protect our forms from spam and abuse.
2. Why we use your information
- To process and assess your application and enrolment.
- To register you with the relevant quality councils and SETAs where required.
- To contact you about your application, studies, funding and accommodation assistance.
- To respond to your enquiries.
- To meet our legal and regulatory obligations.
We only collect information that is necessary for these purposes. We do not sell your personal information.
3. Special personal information
Information about disability or health is only collected if you choose to provide it, and is used solely to support you during your studies.
4. Sharing your information
We may share your information with quality councils, SETAs, government departments, funders or sponsors where this is required for your registration, certification or funding, and with service providers who help us run our systems. All parties are required to keep your information confidential and secure.
5. How we protect your information
Application documents are stored in a restricted area of our website that can only be accessed by authorised staff. We use reasonable technical and organisational measures to prevent loss, misuse or unauthorised access to your information.
6. How long we keep it
We keep your information only for as long as needed for the purposes above, or as required by law and our accreditation obligations.
7. Your rights
You have the right to ask what personal information we hold about you, to ask us to correct or delete it, and to object to its processing. You may also lodge a complaint with the Information Regulator of South Africa (inforeg.org.za).
8. Contact us
For any privacy questions or requests, contact our Information Officer at info@pta-edu.co.za, call 064 542 9633, or write to us at 72 Pritchard Street, Hilson House, Johannesburg 2001.